Booking Confirmation:

• Bookings are considered provisional until an invoice is issued.

• Once an invoice has been issued, the booking is subject to the Cancellation Policy outlined below.

• Payment should then be made a minimum of 5 days prior to the booking and/or on receipt of invoice, and a proof of payment should be sent to TCO.

• Upon receipt of payment the booking will be confirmed. Only bookings that have been paid for and confirmed in writing by The Corner Office should be considered ‘confirmed’.

• If the booking is not confirmed and paid for within 10 business days prior to the scheduled booking, TCO  reserves the right to rebook the space.

Cancellation Policy:

If the booking is cancelled for whatever reason:

• Five business days prior to the booking, 

  • The Corner Office will refund the booking fee in full or,

  • Hold a credit for the booking to be rescheduled at a later date

• Under five business days prior to the booking:

  • The Corner Office reserves the right to retain 50% of the booking fee.

  • The remaining balance will be refunded or held in credit to contribute to future bookings at the customer’s discretion.

• Twenty-four hours prior to the booking:

  • The Corner Office reserves the right to retain 80% of the booking fee.

  • The remaining balance will be refunded or held in credit to contribute to future bookings at the customer’s discretion.

• Less than twenty-four hours prior to the booking:

  • The Corner Office reserves the right to retain 100% of the booking fee.

Guests & Hosting:

• At The Corner Office we strive to nurture a productive and healthy work environment for all of our guests and members. As the host of your meeting, please ensure that your guests/attendees/colleagues maintain this decorum and are mindful of our members and active work space.